Employees first customers second turning conventional management upside down nayar vineet isbn 9781422139066 kostenloser versand fur alle bucher mit versand und verkauf duch amazon. In this candid and personal account vineet nayar hclts celebrated ceo recounts how he defied the conventional wisdom that companies must put customers first then turned the hierarchical pyramid upside down by making management accountable to the employees and not the other way around. Employees first customers second turning conventional management upside down vineet nayar harvard business press 2010 business economics 198 pages 4 reviews more than 100000 copies sold one small idea can ignite a revolution just as a single matchstick can start a fire one such idea putting employees first and customers second sparked a revolution at hcl technologies the it . This item employees first customers second turning conventional management upside down by vineet nayar hardcover 2199 only 14 left in stock more on the way ships from and sold by amazoncom
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